Best Auto Repair, Aliso Viejo

CODE OF ETHICS

CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

Quote reviewiconDependable Auto Shop
Car & Truck Care, near Aliso Viejo, CA

I've entrusted my car with AVAS for every service my car has required for nine years. Never had to return for any corrections. Look no further if you are particular about your car and want things done right the first time. I especially enjoy interacting with Shane and Ralph. They also let me know about repairs that will be necessary in the future and help me prioritize which are the most important, never attempting to sell me on something that can safely be postponed. I haven't always been happy with the prices. But Having it done promptly and that it was done the right way is worth the peace of mind.

, 05/27/2021

Quote reviewiconAmazing Service
Car & Truck Care, near Aliso Viejo, CA

Excellent Customer Service, Friendly, Reliable & Honest. Would highly recommend.

, 05/10/2021

Quote reviewiconHonest Mechanic
Brakes, near Aliso Viejo, CA

I have 4 cares that Shane takes care of. I had a alternator replaced on my Honda and front brakes on my Jeep. Quality service and uses quality parts. Always checks overall needs for fluid even if it's not what it was brought in for. He has kept the Honda running for 165000 miles

, 05/04/2021

Partners

ASE (Automotive Service Excellence)
IDENTIFIX
Mitchell1
BG Products
Car Care Aware
TAP TO CALL NOW 949-362-1961 X